Computer Support Specialist

The Computer Support Specialist program prepares individuals to provide technical assistance, support, and advice to computer users to troubleshoot software, hardware and networking problems. The program includes instruction in computer concepts, information systems, networking, security, operating systems, the Internet, software applications, help desk concepts, effective written and verbal communication skills, team management, project management, customer service and problem solving skills. Students are prepared to enter the workforce as a Computer User Support Specialist, Help Desk Technician, Technical Support Specialist or IT Support Representative. The WSU Tech Computer Support Specialist program is aligned with the National Center for Education Statistics CIP code 11.1006: Computer Support Specialist prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Computer Support Specialist with Emphasis in Cyber Security

The Computer Support Specialist with Emphasis in Cyber Security associate of applied science ( AAS) program prepares students to work in the field of Cyber Security. Learning opportunities develop academic, technical and professional knowledge and skill required for job acquisition. The program is comprised of a set of core courses in information technology fundamentals and advanced courses focused on Cyber law/ethics, server security, digital forensics, and advanced network security. Program electives provide students the opportunity to concentrate on additional IT technical skills. Program graduates may also receive a Computer Support Specialist Emphasis in Cyber Security technical certificate. The WSU Tech Computer Support Specialist with Emphasis in Cyber Security program is aligned with the National Center for Education Statistics CIP code 11.1006: Computer Support Specialist prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Computer Support Specialist $14,527.00

Computer Support Specialist Emphasis in Cyber Security $14,413.00

Cost does not include online fees, books or tools. Financial Assistance may be available to those who qualify. Total calculated based on the lowest cost combination of elective credits required.